Support

Last updated: October 16, 2026

Write to and we'll reply within two business days. These are the most common questions.

How do I add my card to my wallet?

Scan the QR at the counter, enter your name and phone, and tap Add to Apple Wallet or Add to Google Wallet.

I lost my card

Sign in to the Clickpass app with your email: cards you joined from that phone or with the same phone number at a business are linked to you. Or ask the business to look you up by phone.

A stamp is missing

Ask the business: their team can see your history. To prevent mistakes, the same card can't be stamped twice within a few minutes.

How do I delete my account?

In the app: Account › Delete my account. Or write to us from the email you use to sign in.

I'm a business and want Clickpass

Write to . During early access we help you set up your card and print your QR.